FAQ - Impact of COVID-19

Please refer to this FAQ for critical questions pertaining to COVID-19 and the impact on the New Mexico tourism industry.

Current Public Health Order & Executive Order on Out-of-State Travel

Does everyone in New Mexico have to wear a mask?

Yes. Individuals are required to wear a face covering or mask in public spaces except when eating, drinking, or unless otherwise advised by a health care provider.

Who does the $100 fine for not wearing a mask apply to?

The $100 fine for not wearing a mask can apply to any person in New Mexico not wearing a mask in public.

What should a business owner/employee do if someone refuses to adhere to the mask requirement while on the premises?

If an individual refuses to adhere to the mask requirement, a person can submit a complaint through this online form or by sending an email to covid.enforcement@state.nm.us

Will people who make overnight stops in New Mexico have to self-quarantine for 14 days?

No. The self-quarantine guidelines state that an individual must self-quarantine for 14 days or for the duration of their trip to New Mexico - whichever is shorter.

Are the borders closed in New Mexico?

No. The surrounding borders are not closed. State roads remain open. 

Will travelers with out of state plates be stopped by law enforcement or turned away at the borders?

No. Unless law enforcement has reason to believe you are breaking the law or not adhering to the health advisory, you will not be stopped or forced to leave the state.

What if I live in New Mexico and I want to travel out of state? Do I have to self-quarantine when I return?

The mandatory health advisory is very clear. If you cross over the borders of New Mexico, you must self-quarantine for 14 days when you return home. 

Are there any exceptions to the quarantine order?

Yes. Persons who are employed or contracted by an essential business traveling into the state to conduct business activities, persons employed by airlines, those performing public safety or public health functions, military personnel, federal employees, those employed by a federal agency or national defense contractor, emergency first responders, health care workers, those arriving in the state pursuant to a court order do not have to quarantine for 14 days or for the duration of their time in the state, whichever is shorter, though all should follow COVID-safe best practices: Wear a face-covering in public and keep physical distance from others and limit travel outside of the home or place of lodging to only the essentials.

What if I take my family camping in a different state and we spend our time outdoors, away from other people, adhering to social distancing? Do we all have to self-quarantine when we return?

Yes. Even if you spend time outdoors, wearing masks and social distancing in another state, you must self-quarantine when you return to New Mexico for 14 days.

Do out of state visitors have to self-quarantine even if they own a home in New Mexico?

Yes. If visitors or part-time residents plan to stay in New Mexico longer than two weeks for any reason, you must self-quarantine for the first 14 days when coming in from another state.

If you are staying in New Mexico for fewer than two weeks, you also must self-quarantine for the duration of your stay or up to 14 days, whichever is shorter. (For example, if you plan to stay at a hotel for two nights before leaving the state, you must self-quarantine for the duration of your stay.)

Does that apply to people in RV’s as well?

Yes. Travelers must self-quarantine wherever they are staying. 

What if travelers are simply passing through New Mexico to get to another destination in a different state? 

This is not a time to shop for souvenirs, visit state parks or sightsee. Please recognize that if you are traveling amid a global pandemic you are bringing the risk of a highly contagious and lethal virus with you and taking it with you as you go. You must wear a face-covering if you are in public while in the state. Please limit your activities to only the essentials.

Cancellations/Postponements

What is the status on New Mexico State Parks?

New Mexico State Parks are currently open to New Mexico residents only, and are only open for day use. For a list of State Parks open for day use, along with guidelines on what is and is not permissible, please visit the New Mexico State Parks website.

What is the status of museums?

All state-operated museums are closed to the public.

When will the public health order be rescinded?

The emergency public health order was extended to August 28. The New Mexico Department of Health continues to monitor the pandemic and amends the public health order depending on key gating criteria.

Is NMTD closing Visitor Information Centers?

In order to help mitigate the impact of community spread of COVID-19, the New Mexico Tourism Department made the decision to temporarily close all state-owned visitor information centers until further notice.

What is the status of mass gatherings?

Mass gatherings are still prohibited in New Mexico. "Mass gatherings" are defined as: any public gathering, private gathering, organized event, ceremony, or grouping that brings together five (5) or more individuals in a single room or connected space, confined outdoor space or open outdoor space. Mass gatherings does not include the presence of five (5) or more individuals where those individuals regularly reside. Mass gatherings does not include individuals who are public officials or public employees in the course and scope of their employment.

What is the status of hotels, resorts and lodging?

The order requires hotels, motels, RV parks, and condominium rentals with central check-in desks to operate at no more than 50 percent of maximum occupancy. Health care workers who are engaged in the provision of care of New Mexico residents or individuals utilizing lodging facilities for extended stays or as temporary housing shall not be counted for purposes of determining maximum occupancy. Lodging venues must abide by CSPs for all employers in addition to CSPs for hotels, resorts and lodging.

How will this order be enforced?

The state is working with local governments to ensure residents, visitors and businesses are keeping each other safe. People may report non-compliance with the public health order here.

How long will this last?

The emergency public health order was extended to August 28.

Where can I learn more about what New Mexico is doing to respond to COVID-19 and what’s available to affected workers, businesses, students and more?

newmexico.gov is being updated constantly as the state responds to the COVID-19 outbreak and identifies more resources for affected families and workers. For health-specific information about COVID-19, visit cv.nmhealth.org. If you have symptoms of COVID-19 and would like to be screened for a test, call 855-600-3453.

Recovery

What sort of financial assistance could be available to the hospitality and tourism industry?

The New Mexico Tourism Department has put together a resource hub of federal, state, local and outside sources of financial support for businesses affected by COVID-19.

How can NMTD and the state help mitigate the immediate economic impact?

The New Mexico Tourism Department is actively capturing the economic impact through sector-specific surveys. If you have experienced economic impact due to COVID-19, we encourage you to submit your economic injury through this initiative.

COVID-19

All questions about COVID-19 should be directed to the Department of Health.

Marketing

Is the state adjusting is advertising and marketing strategy?

NMTD has suspended its national advertising campaign until further notice. Our plan is to launch the campaign when travel is more encouraged.

Will NMTD continue to market events?

All event promotion and partnerships are postponed until further notice.

NMTD Programs

What is the status of the Cooperative Marketing Grant Program?

In response to the continued risk of COVID-19, NMTD made the decision to pivot the FY21 CoOp Marketing Grant Program away from generating demand to instead focus on preparedness.

What is the status of the Clean & Beautiful Grant Program?

Due to the COVID-19 outbreak and the Department of Health's Emergency Public Health Order, the New Mexico Tourism Department extended the grant application window for FY21 to provide more flexibility for interested partners. NMTD is in the final stages of announcing the recipients of the Clean & Beautiful Grant for FY21.